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Right of withdrawal

You can cancel this contract within 14 days without giving a reason.

The cancellation period expires after 14 days from the day on which you or a third party named by you who is not the carrier acquires physical possession of the goods.

In order to exercise your right of withdrawal, you must contact us

Calorsol-Computherm Shop
Rathausstrasse 2
72138 Kirchentellinsfurt
Telephone number: + 49-17620396111
Email address:

inform you of your decision to withdraw from this contract by means of an unambiguous declaration (e.g. a letter by post or email). You can (but do not have to) use the attached cancellation form.

In order to meet the withdrawal deadline, it is sufficient for you to send your communication concerning the exercise of your right of withdrawal before the withdrawal period has expired.

Consequences of withdrawal
If you withdraw from this contract, we will reimburse you - without unnecessary delay, but in any case no more than 14 days after receipt of notification of your withdrawal - all payments already received from you, including delivery costs (except for the additional costs incurred for one of you desired delivery method that deviates from the cheapest standard delivery we offer). We will issue such a refund using the same method of payment that you used for the original transaction, unless you have expressly authorized otherwise; in any event, you will not incur any fees for such a refund. We may withhold the refund until we have received the goods or you have provided evidence that you have returned the goods, whichever comes first.

The goods are returned or handed over to

Calorsol GmbH
Rathausstrasse 2.
72138 Kirchentellinsfurt
Telephone number: + 49-17620396111
Email address:

without unnecessary delay, but in any case a maximum of 14 days after receipt of the notification of your revocation. The deadline is met if you send the goods before the 14-day period has expired.

Category: Is it planned that the shop will bear the costs for the return?
You bear the direct costs for returning the goods.

You are only liable for a decrease in the value of the goods if it is the result of treatment that is not necessary to determine the nature, properties and functionality of the goods.

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